The convenience of a remote start feature in your Volkswagen (VW) allows you to start the engine and warm or cool your car without stepping outside. Whether you’re dealing with winter’s chill or summer’s heat, the remote start makes getting on the road much more comfortable. However, like any technology, the VW remote start may sometimes fail to work, leaving you frustrated. In this article, we’ll go through common reasons why your VW remote start may not be working and what you can do to troubleshoot and fix it.
Common Causes of VW Remote Start Not Working
Battery Issues in the Key Fob
- Symptoms: The remote start fails, or the remote itself doesn’t seem to respond.
- Solution: The key fob requires a small battery (usually a CR2032). Over time, this battery can lose its charge, making it harder or impossible to send signals. Replacing the battery is simple and usually inexpensive. Consult your VW owner’s manual for battery replacement instructions specific to your model.
Car Battery Issues
- Symptoms: No response from the remote, and other electrical components may be dim or non-functional.
- Solution: The remote start feature requires a stable power source. If your car battery is weak or dead, the remote start won’t function. In such cases, check the car battery’s charge level and replace it if needed.
Remote Start System Restrictions
- Symptoms: The remote start system does not engage, particularly after prior activations.
- Explanation: Many VW models have restrictions in place to prevent excessive use of remote start without driving. For instance, some models only allow the remote start feature to be used twice consecutively before requiring the car to be started manually.
- Solution: Manually start the car using the push-button or key, then try the remote start again.
Incorrect Key Fob Operation
- Symptoms: You press the button, but nothing happens.
- Solution: Make sure you’re pressing the correct sequence of buttons. For most VW models, you need to lock the vehicle first, then immediately press the remote start button twice within a few seconds. This sequence can vary slightly by model, so always refer to your VW owner’s manual for the correct procedure.
Faulty Sensors
Symptoms: Remote start fails or turns off shortly after activation.
Explanation: VW models use various sensors to detect unsafe conditions, such as an open door, low fuel, or if the hood is ajar. If any of these sensors are malfunctioning, the remote start won’t work.
Solution: Check that all doors, the hood, and the trunk are fully closed. If the issue persists, it may be necessary to have a technician inspect the sensors.
Transmission in an Improper Gear
- Symptoms: The car won’t respond to the remote start command.
- Explanation: For safety reasons, the remote start will only work if the car is in “Park.” If your car is in “Drive” or another gear, the remote start won’t function.
- Solution: Ensure the vehicle is in “Park” before attempting to start it remotely.
Check Engine Light (CEL) On
- Symptoms: Remote start does not engage.
- Explanation: If there’s an active issue with your engine, VW’s system may prevent the remote start from working as a precaution.
- Solution: Address the cause of the Check Engine Light first. Use an OBD-II scanner to read error codes and see what’s triggering the light, or have a professional diagnose the issue.
Low Fuel Level
- Symptoms: The car doesn’t respond to the remote start, especially in extreme weather.
- Explanation: VW’s remote start system may prevent the engine from running if fuel levels are critically low.
- Solution: Check your fuel gauge. If you’re low on gas, fill up to a safe level before trying to start the car remotely.
Software Glitches
- Symptoms: Intermittent failure of remote start with no other apparent issues.
- Explanation: VW’s remote start is controlled by software, which occasionally may experience bugs or glitches.
- Solution: Try resetting the system by locking and unlocking the car or removing the car battery for a few minutes. If the issue persists, consult a dealer for potential software updates.
Aftermarket Modifications
- Symptoms: Remote start fails after recent aftermarket installations.
- Explanation: Modifications like aftermarket alarms or remote systems can sometimes interfere with VW’s factory remote start system.
- Solution: Have the aftermarket installation checked, or consult with VW specialists who can reconfigure your remote system if necessary.
Step-by-Step Troubleshooting Guide
- Replace the Key Fob Battery: Start with the simplest solution and replace the key fob battery, especially if it hasn’t been changed in over a year.
- Inspect Your Vehicle Battery: If the key fob battery isn’t the issue, check your vehicle’s battery health. Replace or recharge it if needed.
- Follow the Proper Sequence: Verify that you’re using the correct button sequence to initiate remote start. For most VW models, this means locking the vehicle and then pressing the remote start button twice.
- Ensure All Doors and Hood Are Closed: Open and close all doors, including the hood, to ensure nothing is misaligned and that sensors register them as properly shut.
- Check Dashboard for Warning Lights: Turn on the ignition (without starting the engine) and look for any warning lights on the dashboard. Address any active warnings, especially the Check Engine Light.
- Verify Fuel Levels: Make sure your fuel tank is above the minimum required level, which is usually around 1/8 of a tank.
- Look for Interference from Aftermarket Parts: If you’ve recently installed new electronics or accessories, try disconnecting them temporarily and then test the remote start again.
When to Seek Professional Help
If you’ve gone through each troubleshooting step and your VW remote start still isn’t working, it may be time to bring your vehicle to a VW-certified technician. They can run advanced diagnostics and identify any hidden issues with your vehicle’s electrical system, sensors, or software.
Tips for Preventing Future Remote Start Issues:
- Regularly replace the key fob battery.
- Keep your VW’s software updated.
- Perform routine maintenance to avoid Check Engine Light issues.
- Avoid aftermarket modifications that might interfere with the remote start.
vw remote start not working Through the App: how to fix
If your VW remote start isn’t working through the VW app, there are several troubleshooting steps you can try to fix the issue. The remote start feature on the VW app, typically accessible via Volkswagen’s Car-Net or myVW app, relies on several factors, including internet connectivity, vehicle settings, and account setup. Here’s a step-by-step guide to help you troubleshoot and resolve any issues with the VW remote start not working through the app.
1. Check Your Internet Connection
- Ensure a Stable Connection: The app requires a stable internet connection on your smartphone to send commands to the vehicle. Make sure that you have a strong Wi-Fi or cellular connection.
- Switch Connections: If you’re on Wi-Fi, try switching to cellular data or vice versa to see if that resolves the issue.
2. Verify Car-Net or myVW Subscription Status
- Subscription Required: Remote start through the app is a premium feature that requires an active Car-Net or myVW subscription. Ensure that your subscription is active and hasn’t expired.
- Check Subscription Status in the App: Log into the VW app, go to the subscription or account settings, and confirm that your plan is current. If expired, renew the subscription to regain access to remote start.
3. Update the VW App
- Install the Latest Version: App updates often include bug fixes and performance improvements. Make sure that your VW app is updated to the latest version. Check for updates in the Apple App Store or Google Play Store.
- Reinstall the App: If the app is up to date but still not working, try uninstalling and reinstalling it. This can resolve bugs or glitches that might be preventing the remote start from functioning.
4. Check for Vehicle Software Updates
- Ensure Vehicle Compatibility: Some VW models may require a software update to work seamlessly with the app. Check with your VW dealer to see if there are any pending updates for your vehicle’s infotainment or Car-Net system.
- Schedule an Update with Your Dealer: If there is an update available, your VW dealership can assist you with installing it. Vehicle software updates often enhance compatibility with remote features and can fix known issues.
5. Verify Remote Start Settings in the Vehicle
- Check the Vehicle Settings: Some VW models allow you to adjust remote start settings directly in the infotainment system. Ensure that remote start is enabled in the vehicle settings menu.
- Restart the Vehicle and System: Turn the ignition on and off or restart the infotainment system to refresh the connection between your car and the app.
6. Close All Doors, Hood, and Trunk
- Confirm All Access Points are Fully Closed: The remote start won’t work if the vehicle detects an open door, hood, or trunk. Make sure everything is fully closed, as even a slightly open door can prevent the remote start from functioning.
- Manually Lock the Vehicle: After closing all access points, manually lock the car using the key fob or door lock button, then try the remote start again through the app.
7. Clear App Cache and Log Out
- Clear Cache (for Android Users): Clearing the app cache can resolve issues caused by corrupted data. In Android, go to Settings > Apps > Volkswagen Car-Net or myVW app > Storage > Clear Cache.
- Log Out and Back In: Sometimes, logging out and back into the VW app can refresh your account connection. After logging back in, retry the remote start command.
8. Restart Your Phone
- Power Cycle Your Smartphone: Restarting your phone can resolve connectivity issues between the VW app and the car. After restarting, open the VW app and try the remote start again.
9. Check Vehicle Battery and Location
- Vehicle Battery Health: A weak vehicle battery can interfere with remote start functions. If your car’s battery is low or failing, the remote start may not work through the app. Check your battery’s condition or visit a VW dealership for a diagnostic.
- Location Restrictions: Some VW models have geofencing restrictions that may prevent remote start from working in certain locations. Ensure your vehicle is parked in an accessible area without any restrictions.
10. Contact VW Customer Support
- Car-Net Assistance: If none of these steps work, reach out to VW’s Car-Net or myVW support team for assistance. They can help troubleshoot any issues specific to your account or app setup.
- Visit Your Dealership: As a last resort, schedule an appointment with your VW dealer to diagnose and resolve any technical issues that may be affecting your remote start functionality.
Quick Recap of Troubleshooting Steps
- Ensure a stable internet connection.
- Verify your Car-Net or myVW subscription status.
- Update or reinstall the VW app.
- Check for vehicle software updates.
- Verify remote start settings in the vehicle.
- Close all doors, the hood, and the trunk.
- Clear the app cache and log out.
- Restart your smartphone.
- Check the vehicle battery and location restrictions.
- Contact VW support or visit your dealership.
Final Thoughts
Remote start through the VW app offers great convenience, especially in extreme weather, but a few issues can prevent it from functioning correctly. By following these troubleshooting steps, you’ll be able to identify and potentially resolve most common issues with the VW remote start not working through the app. If you continue experiencing difficulties, VW support and your dealership are excellent resources for resolving any remaining technical problems.
The remote start feature in your VW is designed for convenience, but a variety of issues can prevent it from working properly. From battery issues to sensor malfunctions, there are multiple potential culprits to check. By following the troubleshooting steps outlined in this guide, you can identify and resolve most common remote start issues on your own. If all else fails, don’t hesitate to reach out to a certified VW technician for assistance.
FAQs on VW Remote Start Not Working
Why won’t my VW remote start work even after changing the key fob battery?
If replacing the key fob battery didn’t solve the issue, the problem could lie with the car battery, sensors, or other components. Check that your vehicle’s battery is fully charged and inspect the dashboard for any warning lights, especially the Check Engine Light. Also, make sure all doors, the trunk, and the hood are completely closed. If the problem persists, it might be time to consult a VW-certified technician.
Does the remote start system have usage restrictions on VW vehicles?
Yes, many VW models limit how frequently the remote start can be used consecutively without manually starting the car. Typically, after two remote starts in a row, you’ll need to manually start the engine before the remote start feature will work again. This is a built-in safety feature to prevent the car from running unnecessarily.
What should I do if the remote start only works sometimes?
Intermittent issues with remote start can result from a weak vehicle battery, low fuel levels, or a software glitch. Check the car battery’s charge, ensure the fuel tank is above 1/8 full, and look for any dashboard warning lights. Software resets can sometimes resolve these issues; try locking and unlocking the car or temporarily disconnecting the car battery to reset the system.
Will an aftermarket alarm system affect my VW’s remote start?
Yes, aftermarket modifications, especially alarm or remote systems, can interfere with VW’s factory remote start functionality. Some aftermarket systems might override or block the remote start commands. If you’ve recently installed aftermarket equipment, try disconnecting it temporarily to see if the remote start works again. Consulting with a VW specialist is also a good option.
Does extreme weather impact my VW’s remote start functionality?
Yes, extreme temperatures can affect remote start performance. In cold weather, for instance, a weak battery may struggle to hold enough charge to support remote start. Similarly, very low fuel levels may prevent the engine from starting remotely in both hot and cold weather, as the system is programmed to conserve resources in such conditions.
